All sales made through ZyronexaTech are final. This policy explains the limited circumstances under which a refund may be issued and how to request one.
When a refund applies
Refunds are only provided if a service is not delivered as promised in the agreed scope of work. This includes services that were never started, or delivered in a way that does not match what was agreed at the time of purchase.
Refund window
Refund requests must be submitted within 7 days of the original purchase date. Requests made after this window will not be eligible for a refund, regardless of the reason.
How refunds are processed
Approved refunds are returned to the original payment method used at checkout. Processing times depend on your bank or payment provider and are outside our control once a refund is issued on our end.
What is not covered
Change of mind, delays caused by the client not providing required content or approvals on time, and add-on requests made outside the original scope are not eligible for a refund.
How to request a refund
Email ceo@zyronexatech.com with your order details and the reason for your request. We will review it and respond within a reasonable timeframe.
Contact us
ZyronexaTech
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110
ceo@zyronexatech.com